From the book lists at Adware Report:

All information current as of 19:19:45 Pacific Time, Monday, 21 February 2005.

Internet Telephone Basics: How to Select, Setup, Use and Optimize Telephone Service through the Internet

   by Lawrence Harte

    02 January, 2003


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Editorial description(s):

About the Author
Mr. Harte is the managing director of Althos, an expert information provider that covers the communication industry. Mr. Harte has over 28 years of technology and he has worked to setup hundreds of Internet telephone users. He has worked for leading communications technology companies including Ericsson/General Electric, Audiovox/Toshiba and Westinghouse. Lawrence holds degrees of Executive MBA from Wake Forest University (1995) and a BSET from the University of the State of New York, (1990). Mr. Harte has instructed at and received numerous certificates from many non-university courses including VoIP/Internet Telephony, 3G wireless, wireless billing, Bluetooth technology, Internet billing, communications, cryptograph, microwave measurement and calibration, radar, nuclear power, Dale Carnegie, 360 leadership, and public speaking.

Mr. Harte has appeared on television as an industry expert and has been referenced in over 75 telecommunications related articles in industry magazines. He has been a speaker and moderator at numerous industry seminars and trade shows. His magazine publications include Popular Science, Wireless Week, RCR, Cellular Business, Cellular Marketing and others. Between 1993-1995, Mr. Harte wrote a monthly column in Cellular Marketing called "Techniques." The monthly Techniques column explained the business related issues behind key technology innovations that were developing in the telecommunications industry.

In 2002, Mr. Harte joined Althos as the managing director. At Althos, Mr. Harte is responsible for the training and publishing divisions. His core focus at Althos is researching, analyzing, testing, and educating companies on alternative communication technologies.

Between 1995 and 2002, Mr. Harte was the president of APDG, a telecommunications research and publishing company. At APDG, he provided telecommunications information to leading companies including Sprint PCS, Delphi (GM), Vodafone, British Telecom, LHS, Radiocommunication Agency, DST, Sony, Ericsson, AT&T, and many others.

Between 1994 and 1995, Lawrence was Vice President of product management for ReadyCom, a cellular voice paging equipment provider. At ReadyComm, Mr. Harte managed product development for cellular voice paging subscriber products. At ReadyComm, he performed market and technical feasibility analysis for new product development and application areas. He designed a product management process for tracking the development of programs and ensured products could meet industry and government requirements.

From 1992 to 1994, Lawrence was the New Products and Applications Manager for Ericsson General Electric. As a product manager, he created and managed a core team of line organization managers to develop new product plans. His responsibility included cellular telephone development for PCS, cellular data modems, CDPD, OEM product management, and other new product concepts. Lawrence worked closely with customers such as AT&T, Southwestern Bell, Cantel, and Cellular One during the new product launch of TDMA digital cellular service.

Between 1989 and 1992, Lawrence was a Digital Cellular Development Engineer at Audiovox Corporation. In this position, he was the liaison between digital industry standards committees, engineering at Toshiba Japan, and customers. During this period, He was a voting member of the Telecommunications Industry Association and an editor of the US Digital Cellular Specification (IS-54, now IS-136). Lawrence supported the sales staff with customers including BMW, BellSouth, Nynex, PacTel (now Airtouch), Bell Atlantic, Southwestern Bell, Bell Mobility (now Bell Canada) and others for technical and marketing issues.

From 1986 to 1989, Mr. Harte was an Automatic Test Equipment Engineer for Test System Associates on site at Westinghouse. At the Westinghouse facility, he converted technical performance requirements into electronic interface devices and created software programs for au tomatic testing of FB-

Book Description
Internet Telephone Basics explains how and why people and companies are changing to Internet Telephone Service. Learn how much money can be saved using Internet telephone service and how you can to use standard telephones and dial the same way while having more control over your telephone service. You will learn why Internet telephone service usually costs 1.5 to 4 cents per minute for domestic long distance calls and 3 to 10 cents per minute for International calls. It describes how to activate Internet telephone service instantly and how to display your call detail bills in real time. Covered are the advanced features and services such as amazing call routing control (intelligent call forwarding), unified messaging (email and voice mail) that can be accessed by telephones or the web, and multimedia communication that allows the simultaneous sending of voice, data, and video through the Internet during your calls. Most important, this book explains why All Internet Telephone Service is Not the Same and defines the cost and quality tradeoffs that you can make.

Included is an overview of the basics of how Internet telephone service works including converting voice to data signals, the digitization process and how data compression affects your voice quality. Explained are the ways you can keep your telephone number when you sign up for Internet telephone service.

This book explains how you can save even more money (possibly calling for free) by calling directly to other Internet (IP) telephones. Explained are the key ways used to find each other and directly connect on the Internet including using instant messaging screen names, telephone numbers on the web (called ENUM), and connecting using URL web addresses.

The different types of Internet telephones are described including web telephones, telephone headsets, IP telephones, and adapter boxes that create dialtone for standard telephones. You will learn about the types of Internet connections that can be used for Internet telephone service including dial-up connections, broadband connections (cable modem, DSL, wireless), and leased line connections and how to setup and optimize your Internet connection.

Find out about the quality of service (QoS), security, and reliability you can expect from Internet telephone service and some of the ways you can ensure you get toll quality service. Discover the potential challenges of Internet telephone service along with solutions. These problems include difficulty with location based emergency services (such as 911), electrical power supply, and feature interaction. Brief descriptions of the leading Industry standards are included such as H.323, Session Initiated Protocol (SIP), and Media Gateway Control Protocol (MGCP) will help you ensure that your equipment will work with the ITSP you select.

Described are the basic steps on how to get started including how to get and test a good Internet connection, select and setup service with an ITSP, and which Internet telephone access device may be best suited for your needs. Included is a glossary of key terms and lists of ITSPs and equipment manufacturers to help you get started.

Reader review(s):

Easy to Understand, January 17, 2003
This book does an excellent job at explaining Internet telephony in ways that anyone can understand, helping people that would normally make phone calls with a telephone to save a lot of money by calling using technologies powered by the Internet. Diagrams are designed to be intuitive and instructional, and the various photos are helpful as well. Special hints are provided throughout the book to highlight key points and help the user avoid or troubleshoot common areas of difficulty, such as with using firewalls and setting up routers. In summary, the book is great both for the first time user looking for the best solution for their specific situation, and also for more experienced users that want to improve their performance or save even more money on their calls.

Brian Hutchins
Dialpad Communications

Great phone service saver, January 22, 2003
This is a must for all persons who use telephone service and who wish to save money. This book helps one to appreciate that there is much more to telephone service than just saving money. The explanations and diagrams are great! I strongly recommend this book to all commond users of the telephone.

Good Introduction - Simple, January 22, 2003
This book is a great introduction on internet telephone service. Before I
saw this book, I thought internet telephone service was only for technical
experts. Now that I've talked on Internet telephone service, I found it
works great. The book is right, getting and using Internet telephone
service is easy.

The bottom line: this is a good basics book on how to get and hook-up
Internet telephone service.

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