From the book lists at Adware Report:

All information current as of 14:35:36 Pacific Time, Monday, 21 February 2005.

Internet-Based Telephony Update: Countless Partnerships and Looming Legislation

   by Yankee Group

    --publisher not specified--
    01 October, 2000


   Available for download now

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Editorial description(s):

Book Description
Internet telephony service providers (ITSPs) have been very active recently: engaging in numerous partnerships aimed at boosting distribution channels and branding capabilities; and shifting from core voice calling services to incorporate richer multimedia applications. These applications are created in-house or acquired through partnerships. Overall, the industry has shifted toward diversified applications to reduce customer churn through education and more attractive product offerings. Moreover, current legislative activity lends insight into positive marketplace influence. The following discussion centers on recent developments and paints a dynamic industry setting. Further analysis delves into specific trends and updates strategies of the leading ITSPs.

Reader review(s):

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