From the book lists at Adware Report:

All information current as of 01:14:24 Pacific Time, Tuesday, 22 February 2005.

Using Intelligent Adapters to Rapidly Integrate Disparate Applications

   by Aberdeen Group

    01 June, 2001


   Available for download now

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Editorial description(s):

Download Description
The perceived and realized economic benefits of e-Business — reduced cost of operations, improved levels of service, and expanded market reach — have fueled a dramatic growth of innovative e-Commerce software applications supporting new paradigms for one-to-one advertising, customer-driven selling and self-service, and electronic payments. Customers are also changing their buying habits and increasing their expectations for superior service. Intensifying competition between Web sites and escalating customer expectations continue to drive companies to differentiate themselves by exploiting the Internet to offer superior service and more efficient business-critical procedures. Achieving these improvements over the Internet requires companies to integrate data and content between legacy, packaged, and custom applications. For example, to offer superior customer self-service regarding order or account status requires a unified view of the information maintained by separate customer-facing and back-room business applications. Or, when a purchase requisition is submitted to a manufacturer, a customer-facing procurement application will need to communicate with a product catalog system and an Enterprise Resource Planning (ERP) system to answer a customer's questions about specifications, options, availability, and price. Lowering costs and delivery cycle time among supply chain partners requires integrating applications to provide collaborative planning and forecasting, coordinated manufacturing, and coordinated management of distribution. Companies are faced with the challenge of accomplishing integration at a rapid pace to keep up with the growth rate of new e-Commerce applications and e-Services. However, the recent results of integration projects have produced higher costs, longer projects, and higher levels of complexity than customers anticipated. These projects represent a spectrum of defined and undefined requirements, of understood and misunderstood prepackaged integration capabilities, of expected and unexpected outcomes — in summary, of satisfied and unsatisfied customers. One category of integration components that has been misunderstood are predefined integration aids — called adapters — for transforming and validating information and integrating processes between disparate applications. This Executive White Paper explores the use of adapters to reduce the overall cost and effort of integrating disparate applications. First, it reviews the requirements that must be met to provide successful e-Business integration. Next, it defines the role of adapters and the current state of adapter technology. The paper explains the characteristics of an intelligent adapter and then reviews an offering from Taviz Technology highlighting its use of intelligent adapters. The paper shares customer feedback from the recent use of the Taviz eIntegration Suite and assesses the product according to Aberdeen evaluation criteria. Finally, the paper concludes with recommendations for designing an integration project and evaluating products.

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