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All information current as of 19:29:23 Pacific Time, Monday, 21 February 2005.

U.S. Web Hosting Services: A

   by IDC / Melanie Posey

    IDC Research
    26 April, 2004


   Available for download now

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Editorial description(s):

Download Description
This IDC study presents the results of the Web Hosting/Datacenter Networks Survey conducted in May 2002, segmented by company size. This study examines the U.S. market for Web hosting services from a demand-side perspective, focusing on the Web hosting strategies of large and medium-sized U.S. businesses. The following questions are addressed: y How do businesses differ in their use of external Web hosting service providers by company size? y Does corporate use of various Web site functions or applications vary by company size? y What correlations exist between company size and the factors that influence or inhibit the use of third-party hosting providers? Melanie Posey, program manager, Web Hosting Services says, "Companies with 100 to 499 employees are currently the most likely to outsource the hosting of their Web sites to third-party providers, while companies with more than 500 employees are considerably more likely to manage their Web sites in-house. However, Web hosting service providers risk customer defection throughout the medium-sized and large business segment, as indicated by survey respondents' plans for 2003, and must act quickly to address current customers' concerns and take steps to make third-party hosting more attractive to companies that currently perform this function in-house."

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